Gupshup.io is an AI tool that helps businesses acquire, engage, convert, and support customers through Conversational AI, CRM, CTX, and CX tools. It processes billions of messages per month, trusted by 45,000+ brands globally. Gupshup.io enables conversational marketing, commerce, and support across various channels like WhatsApp, Google Business Messages, SMS, voice, and Instagram. It offers platform capabilities such as Bot Studio, Agent Assist, Integrations, Conversational AI, and Campaign Manager. Gupshup.io serves multiple industries including BFSI, retail, food & beverage, education, healthcare, and travel. Numerous case studies showcase its effectiveness in improving customer experience.