Challenges and opportunities for AI Business

The adoption of AI business is no longer a futuristic vision; it is a current reality with the potential to revolutionize every aspect of operations, from marketing and customer service to product development and logistics.

Phuong Trang

25/7/2024 3:44 PM

The business landscape is undergoing a significant transformation driven by the relentless growth of artificial intelligence (AI). The adoption of  AI business  is no longer a futuristic vision; it is a current reality with the potential to revolutionize every aspect of operations, from marketing and customer service to product development and logistics.

In this article, David Lapetina, VP – Engineering & Technology, EDUTO, will introduce readers to the interesting points of applying  AI business , explore both the challenges and opportunities it brings. The article will reveal the obstacles that businesses face in integrating AI into their workflows and equip you with valuable insights to navigate this transformation journey.

AI Capabilities For Business

The power of AI is revolutionizing the way businesses operate. EDUTO, a full-service digital technology company, especially AI solutions, is at the forefront of this transformation that can help businesses leverage AI to improve efficiency, increase productivity, and increase customer satisfaction.

AI Capabilities For Business

There are three areas of AI expertise from EDUTO that can significantly benefit your AI business: Smart Retail, Construction Site Safety, and Data Analytics.

Smart Retail

Smart Retail refers to the integration of advanced technologies and data-driven solutions within a traditional retail store, aiming to enhance the overall shopping experience for customers, optimize operations and improve business results.

Smart Retail solutions help retailers adapt to ever-changing consumer expectations, create seamless shopping experiences, and stay competitive in today's dynamic retail landscape.

  • Personalized Interactions: Smart Retail enables retailers to provide personalized experiences to their customers. In addition to the basic e-commerce platform, brands can offer customized orders or product recommendations based on a user’s previous browsing and purchasing history. Real-time pop-up notifications about new products can be sent to smart devices while the customer is still in the store, creating a customized shopping experience even without an online presence.
  • Efficient Supply Chain Management: Smart Retail tools help reduce waste due to overstocking and theft. They increase revenue per square foot by improving inventory accuracy and optimizing inventory levels. By tracking inventory locations, safety is improved and fewer unused items sit in the warehouse.
  • Reduce Waste: Implementing Smart Retail solutions helps reduce waste by streamlining processes, reducing excess inventory, and improving inventory management. This leads to cost savings and fosters a more sustainable approach to retail.
  • Optimize employee time: Smart Retail technology automates routine tasks, allowing employees to focus on more value-added activities. For example, automated checkout systems and inventory management tools free up time for personalized customer interactions.

Safety In Construction Sites

AI is a powerful ally in creating safer construction sites, improving worker health, and preventing accidents. Adopting AI can lead to a more efficient and safer construction industry.

Applications of AI in Construction Safety:

  • Computer Vision: AI-powered cameras enhance on-site visibility and non-compliance detection. They can identify safety violations, unauthorized personnel, and potential hazards.
  • Reduce human error: About 90% of construction accidents are caused by human error. AI helps reduce these errors by automating processes and providing real-time alerts.
  • Predictive Analytics: AI algorithms analyze historical data to predict potential accidents. By identifying patterns, construction companies can take preventative measures to avoid a repeat incident.
  • Wearables: Incorporating AI into wearables (such as smart helmets or vests) enables real-time monitoring of workers’ vital signs, fatigue levels, and exposure to hazardous conditions.
  • AI-powered BIM (Building Information Modeling): Mapping hazardous areas and visualizing safety risks using BIM models improves planning and decision making.
Safety In Construction Sites

Data Analysis

AI for data analytics is a field that combines AI and Machine Learning technologies to enhance traditional data analytics processes. This enhances data analytics by automating tasks, discovering hidden patterns, and making predictions based on data.

At EDUTO, our team of experts provide Data and Analytics services, including:

  • Data Governance: Empower data intelligence with robust industry best practices and efficient processes, to craft data-driven and data-centric strategies.
  • Data Engineering: A comprehensive approach to enterprise data engineering and test data management, covering all the technical drivers needed to get the most out of your enterprise data resources.
  • BI & Visualization: Present data with intelligent and realistic visuals to help you make informed and proactive decisions for your business.
  • Customer Analytics: Understand customer journeys and lifetime value, and deploy advanced analytics solutions to refine offers and improve marketing initiatives.
  • Competitive Intelligence Analytics: Outpace your competitors by using actionable industry insights and fine-tune your marketing and consumer service efforts.

Read more: The importance of international connections in the IT Outsourcing industry

Challenges When Applying  AI business 

While the potential benefits of AI are undeniable, businesses still face a number of barriers when integrating it into their operations. Here are the key challenges AI business may face.

Challenges When Applying  AI business 

AI Model Storage Costs

AI models, especially deep learning models, require significant processing power to train and run. This means huge cloud storage costs. Factors that affect costs include:

  • Initial costs: Implementing AI solutions often requires significant initial investment. This includes costs related to infrastructure, hardware, software licenses, and skilled personnel.
  • Cloud service costs: Many businesses choose to host their AI models on cloud platforms. While this offers scalability and flexibility, it also involves ongoing costs based on resource usage and allocation.
  • Maintenance: Regular maintenance, updates, and monitoring of AI models contribute to operational costs. Ensuring optimal performance and security requires continuous effort.
  • Data storage and processing: Storing large data sets and processing them for training and inference can be expensive, especially when dealing with high-dimensional data or real-time applications.

Cost Of Building AI Models

The cost of building an AI model can vary significantly based on a number of factors. Let's explore these key considerations.

  • Development Costs: The development costs for an AI model are primarily related to the design and construction of the system. The complexity of the AI ​​application, the technology stack chosen, and the development time all contribute to the total cost.
  • Data-related costs: Data is critical to AI models. Collecting, cleaning, and managing data can be expensive.
  • Infrastructure Costs: Setting up and maintaining the necessary infrastructure is another significant cost. Infrastructure costs include: Hardware, Software, Server Hosting
  • Ongoing Maintenance: Regular maintenance, updates, and monitoring contribute to long-term costs. Ensuring optimal performance and security requires ongoing effort.
Cost Of Building AI Models

Lack Of Skilled Personnel

One of the major challenges in adopting  AI business  is the lack of AI skills in the workforce. Regardless of the industry, understanding the complexities of AI is important. Additionally, employees may fear losing their jobs as businesses increasingly adopt AI. Organizations should foster a culture of collaboration and communication, emphasize that AI enhances human capabilities and provides support, and highlight the benefits of AI to improve adoption and build support.

Remember, addressing the skills gap is critical to successfully integrating AI into your business. Organizations must invest in training, foster a supportive culture, and recognize the unique strengths of both humans and AI.

Read more: EDUTO’s AI Library

Non-Strict Regulations

Complying with the regulatory landscape for implementing AI business poses a number of challenges, especially when faced with a regulatory vacuum. Let’s explore these challenges.

  • Regulatory Complexity: AI technology often operates within complex legal and regulatory contexts. Addressing these complexities can be difficult for businesses, especially when deploying AI across multiple jurisdictions.
  • Rapidly evolving regulations: The legal environment surrounding AI is constantly evolving as policymakers grapple with the ethical, social, and economic implications of AI deployment.
  • Uncertainty in regulatory interpretation: Even when regulations are in place, there can be uncertainty about how they apply to specific AI applications. Ambiguities in regulatory language and differences in interpretation can lead to confusion and differing approaches to compliance among businesses.
  • International Differences: Businesses operating globally must comply not only with the regulations of their home country, but also with those of the countries in which they operate. Bridging the gap between different legal frameworks and ensuring cross-border compliance adds another layer of complexity.
  • Risk Aversion: Uncertainty around regulations can make businesses more risk-averse when adopting AI technology. Faced with potential legal and reputational risks, some companies may choose to delay or scale back their AI initiatives until regulatory uncertainty is resolved.

Risks To Data Security

AI business is a trends in IT industry because of its potential to revolutionize everything from marketing to manufacturing. But the rush to embrace the AI ​​trend comes with a big risk: data security. Here’s how AI adoption can put data security at risk.

  • Revealing Sensitive Information: AI systems often collect massive amounts of data, including personal information like names, addresses, and even financial information. If not properly secured, this data can be exposed in a breach, leading to identity theft and other harm.
  • Opaque AI models: Many AI models are complex and difficult to understand, even for their creators. This “black box” effect makes it difficult to explain how AI makes decisions, raising concerns about bias and discrimination.
  • Third-party data sharing and access: Businesses often share data with third-party vendors to train and maintain AI models. This increases the risk that the data could be misused or fall into the wrong hands.
  • Data retention and deletion: Understanding how long data is retained and when it can be securely deleted is important. Businesses need clear policies to avoid violating data privacy regulations.
  • Inferring sensitive information: Even if you don't directly feed sensitive data into AI, AI can still infer that data from other information. For example, AI analyzing purchasing habits can predict someone's income or health status.

Educate Users To Understand Product Limitations And AI Use Cases

One of the key challenges in adopting  AI business is educating users about the limitations of AI. While AI offers great potential, it is important that users understand its boundaries to ensure responsible and effective AI implementation. These are the issues that can arise when users do not fully understand AI.

  • Unrealistic expectations: If users believe AI is perfect, they may blindly rely on its output, potentially missing errors or biases. This can lead to poor decision making and negatively impact trust in the technology.
  • Misuse of AI tools: Without understanding the limits of AI capabilities, users may attempt to perform tasks for which AI was not designed. This can lead to inaccurate results and missed opportunities.
  • Resistance to change: Users apprehensive about AI due to lack of understanding may resist its adoption, hindering potential benefits for businesses.
Educate Users To Understand Product Limitations And AI Use Cases

Read more: EDUTO’s Service

Embrace The Power Of The AI ​​Revolution

The adoption of AI presents a complex maze for businesses, filled with daunting challenges and promising opportunities. While the potential for increased efficiency, innovation, and profitability is undeniable, the risks of data security, overcoming user limitations, and ensuring responsible implementation require careful consideration.

However, by approaching these challenges with a strategic focus on data privacy, educating users about AI, and committing to ethical AI business practices, businesses can harness the power of AI to usher in a new era of competitive advantage. The choices businesses make are key to where AI is headed.

By embracing both the challenges and the opportunities, businesses can foster a future where AI complements human ingenuity, creating a more prosperous and productive world. EDUTO is a comprehensive digital technology services company that helps drive your business growth with data. EDUTO’s mission is to bridge the gap between research and practice in business, translating research theory into real-world business problems.

Contact EDUTO for further advice from Data and AI experts.