IT Outsourcing has become an important factor in any business globally, whether large or small. This is not too difficult to understand. Because technology is now an important part and a decisive factor in the success or failure of every business. But as technology advances and becomes more complex, it will be difficult for a business to manage everything on its own. 

Another reason for the increasing use of IT Outsourcing is the shortage of highly skilled IT human resources. By using IT Outsourcing services, businesses have the opportunity to access experienced IT human resources at a fraction of the cost of hiring full-time employees.

According to Gartner, worldwide IT spending is expected to reach $4.5 trillion in 2022, up 3% from 2021. This figure is expected to continue to increase in 2024 or up to 2030. These telling numbers further confirm the importance of paying attention to IT Outsourcing in every business.

Below are the top 5 IT Outsourcing trends that businesses need to pay special attention to for their digital projects:

Cloud computing 

As the amount of data that needs to be managed increases, so does the need for cloud computing. More and more businesses and organizations are turning to the cloud to keep up with inevitable technology trends and benefit from the processing power, flexibility, and scalability of this advanced technology. Adopting cloud-based technology also allows IT outsourcing organizations and businesses to save on traditional hardware investment costs for data storage and reduce maintenance costs.

According to Statista, by the end of 2022, 60% of companies' data will be stored in the cloud. By 2026, public cloud investment is expected to exceed 45% of total IT spending per organization, up from less than 17% in 2021.

As the world moves towards cloud migration, companies across almost every industry will increasingly look for IT service providers with skilled engineers and experienced cloud service developers familiar with cloud infrastructure and effective cloud management methods to help businesses avoid cloud bill shock and ensure data security.

Invest heavily in cybersecurity in it and outsourcing industry

With the rise of cloud computing and IoT, companies are facing concerns about data theft and security. The trend toward remote work in businesses makes it even more difficult to avoid the risk of compromised devices. Cybercrime has increased by 600% since the COVID-19 pandemic, leading to an increased need for cybersecurity. In fact, 64% of Deloitte respondents said security is their top concern in driving the deployment of new technologies over the next three years.

As businesses look to advanced technologies to increase the reliability of their infrastructure and prevent malware, this opens up new opportunities for on-demand security service providers. Instead of installing basic firewall systems, many businesses are choosing to use security vendor service options. Security alternatives are often managed by security service providers and customized to each company’s needs.

More: Application and impact of information technology in health care

Blockchain Services

Blockchain gained widespread attention when Bitcoin first used the technology as its underlying platform. Since then, many organizations have begun implementing similar platforms to market their services and products.

As more and more organizations learn how to integrate blockchain technology into their operations, experts believe that this trend will only increase in the coming years. Global spending on blockchain solutions is predicted to reach $11.7 billion by the end of this year.

This will mean an increase in advanced needs for services related to decentralized application development and software engineering for cryptocurrency projects or exchanges.

Dapp (short for Decentralized Application), this is a decentralized application or also known as a decentralized application. Dapp is built on the Ethereum platform and has been growing continuously until now. Unlike other conventional centralized applications, decentralized Dapp applications have opened a new era for security, helping to connect users and suppliers directly without the presence of a third party.

More: EDUTO - A data analysis and processing service

Artificial Intelligence AI

Market research predicts a market size of $1,394.30 billion by 2029 with a CARP of 20.1%, making AI one of the top outsourcing trends in the IT industry. Companies are starting to invest heavily in this technology to help them process and mine huge volumes of data to improve user experience. AI also helps businesses intelligently control large amounts of data and support business operations, while seamlessly integrating all areas and aspects of that business.

Instead of creating complex AI tools and strategies (which can take years), many businesses outsource this function to outsourcing providers with expertise in IT in general and AI in particular. 

More: What is Infrastructure? Explore IT Infrastructure job prospects

The Growth of RPA

Robotic process automation (RPA) is a type of software technology that enables the development of software robots with more intelligent capabilities. In 2022, worldwide spending on RPA software reached $2.9 billion, up 19.5% from 2021.

Organizations are investing heavily in RPA to accelerate business process automation initiatives and digital transformation projects, helping businesses move from yesterday's nightmares to digital dreams of improving operational efficiency today and tomorrow.

In addition to leveraging RPA to perform repetitive tasks like filling out forms and handling manual paperwork, some companies have begun integrating RPA technology with AI to drive innovation. For example, RPA is deployed to process order and shipping forms while AI is added to generate production forms for customers.

In 2022, RPA will address platforms that require more advanced AI and richer user interfaces, allowing businesses to better incorporate RPA into their existing processes and use it to manage their existing technologies.

More: Innovative Applications of AI in Retail and eCommerce: Real-World Use Cases and Examples

Conclude

2024 will be an exciting year with new possibilities for both businesses and IT outsourcing providers. More and more organizations are looking to digital outsourcing teams for support in cybersecurity, blockchain, cloud computing, RPA, and AI.

As for IT outsourcing providers, they will need to prepare for the increased demand for skilled engineers or experienced professionals for these emerging technologies. Otherwise, providers risk losing new business opportunities to competitors who can offer more flexible solutions.

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