Streamlining operations and increasing productivity: The impact of AI on the workforce

By leveraging AI, companies can gain a competitive advantage, increase profits, and provide better services to their customers.

Phuong Trang

20/9/2024 11:49 AM

Artificial intelligence systems can perform tasks that usually require human-like decision-making, such as speech recognition, image recognition, etc. This includes technologies such as machine learning, natural language processing, and computer vision, which enable machines to learn from data and improve their performance through training.

Artificial intelligence can revolutionize the way companies operate by automating routine tasks, thereby reducing errors and increasing efficiency. For example, AI chatbots can provide 24/7 customer support, allowing companies to respond to customer inquiries quickly and efficiently. 

According to a report released by Deloitte, AI can save us up to 30% of time. AI can also be used to analyze large amounts of data, allowing companies to make data-driven decisions and improve their marketing strategies. In the manufacturing industry, AI can be used to optimize production processes and reduce downtime. 

The impact of artificial intelligence on job automation

Artificial intelligence (AI) can improve quality and efficiency by automating projects. AI-driven automated systems can analyze large amounts of data and make predictions, allowing companies to automate tasks that would otherwise require humans to perform. For example, in the financial industry, AI can be used to automate tasks such as compliance checks, fraud detection, and account reconciliation. This not only saves time and reduces errors, but also frees up employees to focus on higher-value tasks that require human expertise and judgment.

The impact of artificial intelligence on job automation

1. Automation in the Financial Industry


The banking and financial services industry (BFSI) involves multiple complex business processes, especially in terms of handling a large number of customer requests. These processes still rely heavily on manual labor and paper-based systems, which are inefficient given the large number of customer requests that banks receive every day. This requires a large number of back-office employees to handle customer requests, in addition to managing other tasks such as sales, financial and administrative reporting. As a result, these processes involve a lot of manual processing.

Loan processing requires a thorough review of a large amount of information, which can be very time-consuming. The use of intelligent automation can streamline the process and significantly reduce the time it takes to predict a customer's loan approval. This type of automation speeds up loan processing predictions without sacrificing accuracy, creating a more efficient business process for the company and its customers.

Automation in the Financial Industry

2. Transforming HR with AI: The future of workforce management

Human Resource Management (HRM) is a department of an organization that involves tasks such as recruitment, hiring, and employee development. With the advancement of technology, artificial intelligence (AI) is increasingly being used in the field of human resource management to improve work efficiency.

For example, AI-driven recruiting tools can help HR professionals identify the best candidates for open positions by analyzing resumes and conducting preliminary interviews. These tools can also eliminate the need for human judgment in certain steps of the recruiting process, thereby minimizing bias in the hiring process.

Read more: What is digital conversion? 4.0 trend: Digital transformation

3. How AI is revolutionizing logistics

Due to the large volume of shipping orders, logistics companies must be able to manage and process them efficiently to avoid delays. Traditional manual methods of collecting information from various sources for record keeping are no longer sufficient.

To stay competitive in the market, companies are adopting automation in logistics documents to handle more goods with as little effort as possible and avoid delays. Automation not only helps to address the talent shortage, but also creates a more sustainable system.

How AI is revolutionizing logistics

4. Impact of AI on the insurance industry

Insurance agents have to deal with the manual process of customer registration every day, which is not only tedious but also labor-intensive. During the busy season, when there are a large number of new customers, human errors are likely to occur, leaving negative consequences and potential disadvantages for the future. This is why insurance companies should automate the customer onboarding process. This not only reduces the workload of employees, but also greatly improves the customer experience.

Read more: How to Use AI Tools Effectively as a Business Owner

5. Impact of AI on document processing

Document and data extraction is an important aspect of modern office work. Regardless of the industry, companies often need to process a large amount of paper and electronic documents to collect and record information. If these processes are not automated, it will place a heavy burden on business operations and employees.